At MobileCoverWala, we aim to provide a seamless and secure payment process for all our customers. By making a purchase on our website, you agree to the terms outlined in this Payment Policy.

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1. Accepted Payment Methods

We accept the following payment methods:

1. Cash on Delivery (COD):

   • Pay in cash at the time of delivery.
   • Available for most locations across Pakistan.

2. Bank Transfers:

   • Customers can transfer the total order amount to our official bank account.
   • Bank details will be provided during the checkout process or via customer support.

3. Online Payment:

   • Secure online payments via debit/credit cards through our trusted payment gateway partners.
   • We do not store your payment card information.

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2. Payment Terms

• All prices listed on our website are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
• Full payment is required at the time of order placement for pre-paid methods.

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3. Cash on Delivery (COD)

• For COD orders, the customer must pay the total amount in cash to the delivery person.
• Please ensure you have the exact amount ready, as delivery personnel may not carry change.
• Refusal to accept a COD order without valid reasons may result in restrictions on future purchases.

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4. Online Payment Security

• We use SSL encryption to ensure that all online payments are processed securely.
• Payments are handled through trusted and secure third-party gateways.
• We do not store or share your payment details with unauthorized parties.

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5. Order Confirmation

• Orders are confirmed only after successful payment authorization (for pre-paid methods) or upon confirmation of COD.
• You will receive a confirmation email or SMS with your order details after payment.

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6. Failed or Declined Payments

• In case of a declined payment, you may attempt the payment again or contact your bank for assistance.
• If a payment fails but the amount is deducted from your account, it will be refunded by the payment gateway or bank within 7-10 business days.

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7. Refunds for Canceled Orders

• If you cancel a pre-paid order before it is shipped, the amount will be refunded to your original payment method within 7-14 business days.
• Refunds for COD orders will not apply as no payment is made in advance.

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8. Fraud Prevention

• MobileCoverWala reserves the right to cancel orders that are flagged as suspicious or fraudulent.
• Customers attempting fraudulent payments may be reported to the relevant authorities.

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9. Payment Disputes

• For any payment-related issues, please contact us at info@mobilecoverwala.com or +92 346 3146303.
• We will assist you in resolving the issue as quickly as possible.