At MobileCoverWala, we aim to deliver your orders quickly, safely, and efficiently. Below are the details of our shipping and delivery process:

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1. Delivery Locations

We provide delivery services across Pakistan, including major cities and remote areas. However, delivery times may vary based on the location.

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2. Delivery Timeframe

• Standard Delivery: Orders are typically delivered within 3-7 business days after order confirmation.
• Remote Areas: Deliveries to remote or less accessible locations may take up to 10 business days.
• Orders placed on weekends or public holidays will be processed on the next working day.

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3. Shipping Charges

• Flat Rate: Standard shipping charges will be displayed at checkout based on your location.
• Free Shipping: Orders exceeding a specified amount (PKR 2000) may qualify for free delivery.
• Shipping charges are non-refundable, except in cases where the product was defective or delivered incorrectly.

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4. Order Processing

• Orders are processed within 1-2 business days after confirmation.
• You will receive a confirmation email or SMS with your order details and tracking information.

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5. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) for most areas across Pakistan.
• Customers are required to pay the total amount at the time of delivery.
• In case of COD refusal or fake orders, the account may be flagged or restricted for future purchases.

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6. Courier Services

• We partner with reliable courier companies such as TCS, Leopard Courier, or BlueEx to ensure timely and secure delivery of your products.
• Tracking details (if applicable) will be provided via email or SMS upon shipment.

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7. Failed or Delayed Deliveries

• In case of a delivery failure due to incorrect address, unavailability of the recipient, or refusal to accept the order, customers will be contacted for rescheduling.
• Delivery delays caused by natural disasters, strikes, or unforeseen events are beyond our control. However, we will do our best to keep you informed.

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8. Damaged or Lost Shipments

• If your package arrives damaged or is lost in transit, please contact us immediately at Phone: +92 346 3146303.
• Claims for lost or damaged shipments must be made within 48 hours of receiving the product (or the expected delivery date).

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9. International Shipping

• Currently, we do not offer international shipping services. Our deliveries are limited to locations within Pakistan.